Terms & Conditions

Last updated: May 2026

Welcome to https://www.fxexpress.com (the “Website”), operated by Shenzhen Fuxin International Logistics Co., Ltd. (“Fuxin”, “we”, “us”, or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Website. They apply to all visitors and users. By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

These Terms govern use of the Website only. They do not replace any separate written contract, service agreement, bill of lading, or other document that governs actual freight, logistics, or related services between you and Fuxin.

For information about how we handle personal data, please see our Privacy Policy.

1. About us

Shenzhen Fuxin International Logistics Co., Ltd.
1st Floor, Building A3, Tianrui Industrial Park, Fuyuan 1st Road, Fuhai Street, Bao’an District, Shenzhen, China

Website: https://www.fxexpress.com

We also operate offices in other locations. For regional addresses and contact details, see our Contact Us page.

2. Acceptance and changes

We may update these Terms from time to time. The “Last updated” date at the top shows when they were last revised. Material changes may be highlighted on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, unless applicable law requires otherwise.

We recommend that you review these Terms periodically.

3. Website content and purpose

The content on this Website is provided for general information about Fuxin and our international freight and logistics services. It may include descriptions of air, sea, rail, and related services, compliance information, news, FAQs, and other materials.

Unless we expressly state otherwise in writing:

Website content is not an offer, quotation, or contract;
any quote, rate, transit time, route, or service description on the Website is indicative only and subject to confirmation based on actual shipment details, availability, carrier schedules, customs requirements, and other operational factors;
submitting an inquiry or quote request through the Website does not create a binding agreement to transport goods or provide services.

A binding agreement arises only when both parties expressly agree in writing (or as otherwise agreed under applicable law), such as through a signed contract, accepted quotation, booking confirmation, or standard trading terms issued by Fuxin.

4. Permitted use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree that you will not:

use the Website in any way that violates applicable laws or regulations;
attempt to gain unauthorized access to the Website, our systems, or data;
interfere with or disrupt the Website’s operation or security;
use automated means (such as bots or scrapers) to access or collect content from the Website without our prior written consent;
copy, reproduce, republish, upload, transmit, or distribute Website content for commercial purposes without our prior written consent, except as permitted in Section 5;
submit false, misleading, or fraudulent information through any form on the Website;
use the Website to transmit malware, spam, or harmful code.

We may suspend or restrict access to the Website if we reasonably believe you have violated these Terms.

5. Intellectual property

Unless otherwise stated, Fuxin and/or its licensors own all intellectual property rights in the Website and its content, including text, graphics, logos, images, layouts, and design.

You may view and print pages from the Website for your personal, non-commercial use, provided you do not modify the content and you retain any copyright or proprietary notices.

Any other use — including reproduction, republication, distribution, or commercial exploitation — requires our prior written consent.

Trademarks, service marks, and trade names appearing on the Website are the property of Fuxin or their respective owners. Nothing in these Terms grants you any right to use them without permission.

6. User submissions and forms

If you submit information through our Website (for example, via contact forms, quote request forms, or other inquiry tools, including Fluent Forms):

you represent that the information you provide is accurate and complete to the best of your knowledge;
you are responsible for ensuring that any shipment-related information you provide is lawful and that you have authority to submit it;
you must not submit information that infringes third-party rights or contains unlawful, offensive, or harmful content.

We reserve the right to decline, ignore, or respond selectively to any inquiry, and to refuse service where permitted by law or our internal policies.

Communications through the Website do not guarantee a response within any particular timeframe. Response times may vary depending on inquiry volume, complexity, and business hours.

Our collection and use of personal information submitted through forms is described in our Privacy Policy.

7. No professional or legal advice

Information on the Website about customs, tax, packaging, shipping compliance, regulations, or industry practices is provided for general informational purposes only. It is not legal, tax, customs, or regulatory advice.

Laws and requirements vary by country, product, mode of transport, and other factors. You should obtain independent professional advice before relying on Website content for compliance or commercial decisions.

8. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not warrant that:

the Website will be uninterrupted, error-free, or free from viruses or harmful components;
information on the Website is complete, accurate, current, or suitable for your particular purpose;
any quote, estimate, or service description will remain available or unchanged.

Nothing in these Terms excludes or limits warranties that cannot be excluded or limited under applicable law.

9. Limitation of liability

To the fullest extent permitted by applicable law:

Fuxin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, data, or goodwill, arising from or related to your use of (or inability to use) the Website; and
Fuxin’s total liability arising from or related to your use of the Website shall not exceed the amount you paid to us specifically for use of the Website in the twelve (12) months preceding the claim, or USD 100, whichever is greater — except where such limitation is not permitted by law.

These limitations apply whether liability is based on contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Important: These limitations apply to Website use only. Liability for actual freight, logistics, or related services is governed by the applicable service contract, bill of lading, conventions, and/or Fuxin’s standard trading terms, not solely by these Terms.

10. External links

The Website may contain links to third-party websites or services (for example, social media platforms, maps, or partner sites). These links are provided for convenience only.

We do not control and are not responsible for the content, policies, or practices of third-party websites. Accessing third-party sites is at your own risk. You should review their terms and privacy policies before using them.

11. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fuxin and its officers, employees, and agents from claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Website, your violation of these Terms, or your submission of unlawful or inaccurate information — except to the extent caused by our wilful misconduct or fraud.

12. Force majeure

We shall not be liable for any failure or delay in making the Website available or responding to inquiries where caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government actions, labour disputes, power or internet failures, carrier disruptions, port congestion, customs delays, epidemics, or failures of third-party service providers.

13. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire agreement (Website use)

These Terms, together with our Privacy Policy and any additional terms referenced on specific pages, constitute the entire agreement between you and Fuxin regarding use of the Website.

They do not replace any separate agreement for transportation or logistics services.

15. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with your use of the Website (including non-contractual disputes) shall be governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

Subject to mandatory consumer protection laws in your country of residence (if applicable), the courts of Shenzhen, China shall have exclusive jurisdiction over such disputes, except where applicable law requires otherwise.

If you access the Website from outside China, you are responsible for compliance with local laws where you are located.

16. Contact us

If you have questions about these Terms, contact us:

Shenzhen Fuxin International Logistics Co., Ltd.
Contact page: https://www.fxexpress.com/contact-us/
Email: info [at] fxexpress [dot] com (replace [at] with @ and [dot] with .)